By using this Ally App, you use an app built on the Chime Platform of and offered by AVG Netherlands B.V. (“AVG”), a private limited liability company incorporated under the laws of the Netherlands. AVG has its registered office at Gatwickstraat 9-39, 1043 GL Amsterdam, the Netherlands. AVG acts as the data controller for the processing of your personal data via the Ally App. AVG is part of the Avast Group. Amped Wireless Inc., the company that offers the router bought by you, does not collect or process personal data via the Ally App.
To create an account, we ask you to provide your e-mail address and create a password. Your e-mail address is used to send you a verification e-mail. After you create an account you will be asked to set up a personal WiFi hotspot and to protect that hotspot with a password for security reasons. Please note that the network name of your WiFi hotspot will be publicly visible. The router will store your WiFi SSID (Service Set Identifier), the network name and the password in order to enable you to use the Ally App.
The Ally App allows you to create user profiles in order to enable various features per profile, such as among others parental controls. If you want to create user profiles, you are required to provide a name for each user; this can be a real name or a nickname. You will have the option to upload your photo and a photo for each of the other profiles that you have created. By uploading a photo, you represent that you are legally allowed to use the photo or that you have received express consent to use the photos.
We also collect certain data about the devices that are connected to your router. We do this so that you can see which devices are connected to the router. For each device, we store the MAC address (a unique identifier of a device) and the host name of the device. The host name is the default name of the device given by the manufacturer or the name given to the device by the owner of that device. We also collect information about when devices are connected or disconnected to the router, which allows you to see when devices are on- or offline. Furthermore, we collect the MAC address of your router, which allows us to uniquely link the router to you so that you can manage your devices and profiles and for our own reporting purposes. We may also collect your browser history (information about websites visited and online activity, including curfew settings if applicable), if you enable certain features. By using analytics, we may also collect your IP address, phone number, SIM, IMEI or MEID, Router ID, AVG Product license and identification numbers, geographic location based on GPS/WiFi communications network local information. This data is used to improve the Ally App and your user experience.
If you decide to purchase one of the paid premium features of the Ally App, we will collect financial info (which includes credit, bank and consumer-specific financial information such as transaction data) in order to process your purchase and payment. The Ally App may offer you features, like Activity Report, that allow you to track and provide you with insights about your online activity. If you decide to use such features, we will process information about your online activity, including web history, curfews, pauses, and apps used. We use these data to improve the feature and the Ally App and to provide you with personalized insights and recommendations related to your behavior. You can disable this feature at any time. Please note that data which we have already collected may still be used in an anonymized form to enable us to keep improving the Ally app and its features.
The Ally App offers you the possibility to block certain categories of websites for a profile. We therefore store your choices, in order to provide you this specific feature.
If you contact us for assistance, we will process the contact details provided by you in order to be able to provide support.
The above-mentioned data may, next to the purposes already described, be processed for the following purposes:
The Ally App does not collect biometrics (information about your body, including fingerprints, facial recognition, signatures and/or voice print), contact info (including list of contacts, social networking connections or their phone numbers, postal, email and text addresses – as said we may collect your contact details if you contact us in order to be able to support you) or medical info (including health claims and other information used to measure health or wellness).
The Ally App uses the following cookies or similar techniques:
We are locally storing data on the Ally App in a small database that is part of the Ally App in order to offer you the functionality of the Ally App. When you delete the Ally App, these data will automatically be deleted as well. These cookies are necessary to provide the Ally App to you.
The Ally App also uses analytics cookies (Firebase Analytics provided by Google Inc.) to collect information about how you use the Ally App and its features. This information is used to improve the contents of the Ally App and to enhance your user experience. Data collected will be transmitted to and stored by Google Inc. on servers globally.
You cannot opt-out from functional cookies or similar techniques, since they are necessary to provide the Ally App to you. You can opt-out from the use of Google Analytics by changing your Privacy Settings in the Settings menu of the Ally App.
AVG observes a strict duty of confidentiality about your personal information. AVG is part of the Avast Group. The Avast Group acts globally comprising many companies in many offices around the world. In order to do business around the globe, we may share your personal data across our offices and companies which may be in countries with different laws regarding the collection and use of personal data than the country we collected it from.
AVG does not share, sell, rent, lend or disclose any of the personal data collected via the Ally App, other than with any of our affiliated companies, without your consent, unless:
Furthermore, AVG may instruct third parties, located inside and outside of the European Economic Area, to perform services on our behalf with respect to the processing of your personal data. These service providers will assist us in providing information and/or services to you. It is our policy to only provide the amount of personal data that is necessary for the third parties to perform the requested service. Your personal data is provided subject to agreements which state that the service providers must keep such information confidential, that the data is not to be used for its own purposes and that all information will be used in accordance with applicable privacy legislation, including strict provisions in the light of data security.
You have the right to ask us about the personal data we process about you, the purpose and nature of the processing, and to provide information on who we share it with.
Under California Civil Code sections 1798.83, California residents may request a notice describing what categories of personal customer information AVG shares with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. To the extent applicable to AVG, such notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: AVG Netherlands B.V., Attn. Legal Department, Gatwickstraat 9-39, 1043 GL Amsterdam, the Netherlands. Please specify that you are requesting the California Privacy Rights Notice for AVG and allow at least 30 days for a response.
You have the right to request that we update, correct, or delete (assuming that this does not impact the services we are providing to you) your personal data at any time. Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive, would require disproportionate effort, or would violate law.
You have the right to opt out of the use or collection of certain personal data. Please contact us via: email@example.com to do so.
You have the right to opt-out of receiving our emails (newsletters, product alerts, special offers etc.) or other information at any time by following the instructions here or the relevant unsubscribe process outlined in the applicable email or newsletter or by changing your Privacy Settings in the Settings menu of the Ally App. Please note that you cannot unsubscribe from some of our account-related emails, such as password reset requests and direct responses from our Customer Care team.
You have the right to expect us to protect your personal data and keep it safe. We work hard to protect AVG and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of the information we hold.
AVG Netherlands B.V.
Attn. Legal Department
1043 GL Amsterdam